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Privacy policy

We hold as little about you as the job allows.

Last updated28 July 2026

No accounts, no trackers, no card details on this site. Here is exactly what happens to the information you do give us.

The short version

This site has no accounts and no analytics that follow you elsewhere. Your bag is stored in your own browser until checkout. At checkout, your name, phone, delivery address and order are saved to our database so we can fulfil the order, payment is taken securely by Ziina, and a person still confirms stock and delivery with you over WhatsApp — we never see or store your card details, Ziina does.

If that is all you wanted to know, you can stop here. The rest is detail.

What we store on your device

Your bag — the pieces, colourways, sizes and quantities you have selected — is saved in your browser’s local storage under the key dae.bag.v1, until you check out. Clearing your browser data removes it.

A copy of your submitted order is also kept in your browser, under the key dae.checkout-pending.v1, so it survives the trip to and from the payment page and can be shown back to you once payment is confirmed. This is a local copy for display only — the record that matters is the one saved to our database, described below.

We do not set advertising cookies and we do not run third-party trackers.

What we store on our servers

When you submit checkout, your name, phone number, delivery address and the items in your order are saved to our database (hosted with Supabase) before payment is taken, so the order exists even if you close the tab mid-payment. Once Ziina confirms your payment, that confirmation — the amount and status, never your card details — is saved against the order too.

  • We use it to fulfil your order, confirm it with you over WhatsApp, and hand delivery details to the courier.
  • We keep it for as long as we may need it for returns, warranty questions and tax records.
  • We do not sell it, rent it, or pass it to anyone whose job is not delivering your order.

What we receive when you contact us

When you place an order or send an enquiry, you contact us through WhatsApp or email. At that point we receive whatever you send: your name if you give it, your phone number or email address, the pieces you want, and any delivery address you provide.

  • We use it to answer you, take the order, and get the parcel to the right door.
  • We keep order correspondence for as long as we may need it for returns, warranty questions and tax records.
  • We do not sell it, rent it, or pass it to anyone whose job is not delivering your order.

Who else is involved

Five kinds of third party can touch your information, and only for the purpose named:

  • Ziina. Card payments at checkout are processed entirely by Ziina, a licensed UAE payment provider. They receive your card details and the amount charged — we never see or store the card itself.
  • Supabase. Our order database is hosted with Supabase. They store your order details on our behalf and do not use them for their own purposes.
  • WhatsApp (Meta). Messages you send us travel through their service and are governed by their own privacy terms.
  • Couriers. Your name, address and phone number go to the courier carrying your parcel.
  • Our hosting provider. Serving this site produces ordinary server logs, including IP addresses, kept briefly for security and diagnostics.

Payments

Card payments are collected securely at checkout through Ziina, a licensed UAE payment provider, on their own payment page. We do not see or store your card number, expiry or security code at any point — Ziina handles that data directly, and we only receive confirmation that a payment was made and for how much.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Write to us and we will answer within thirty days. If you ask us to delete order records we are legally required to keep, we will tell you which ones and why.

Children

This site is not directed at children under 18 and we do not knowingly collect their information.

Changes

If this policy changes we update the date at the top of the page. Material changes will also be announced on our Instagram.

Contact

Privacy questions go to hello@daralelite.com or WhatsApp on 050 408 4331. A person reads both.

Dar Al Èlite · Dubai, United Arab Emirates · hello@daralelite.com